First Visits Are Easy.
Return Visits Are Earned.

INSPIRE™ Hospitality Framework Workshop:

From Satisfied Customers to Raving Fans

Stop hoping guests come back. Start creating experiences they can't stop talking about.

Transform how you deliver guest experiences with a proven four-pillar system.

Every guest interaction is an opportunity to create something remarkable—or just another forgettable transaction. Some moments call for operational precision, others demand genuine human connection, and some require turning problems into stories guests tell for years.

What if you had a complete system to handle them all?

People attending a meeting or seminar in a bright, modern conference room with large windows.

REGISTER TODAY!

NEXT INSPIRE WORKSHOP

APRIL 21, 2026

REGISTER TODAY! NEXT INSPIRE WORKSHOP APRIL 21, 2026

INSPIRE Framework:
The Four Pillars of Remarkable Hospitality

The INSPIRE Framework transforms teams into guest experience champions through four interconnected pillars that operate as one integrated system:

Pillar One
Lead With Purpose

Build exceptional teams, unified culture, and continuous growth

Pillar Two
Master Excellence

Deliver flawless quality, seamless efficiency, and exceptional environments

Pillar Three
Exceed Expectations

Create meaningful connection and unforgettable moments

Pillar Four
Be Remarkable

Drive loyalty, belonging, and long-term impact

A diverse group of people attending a meeting or workshop in a bright room with large windows, some taking notes, one woman raising her hand.

INSPIRE HOSPITALITY FRAMEWORK WORKSHOP

APRIL 21

Time & Location TBA

REGISTER HERE

CHOOSE YOUR EXPERIENCE

Not every leader needs the same level of support. Choose the level of experience that matches how you want to apply what you learn:

Workshop Experience

Learn the INSPIRE Framework

For individuals and team members ready to learn and apply the INSPIRE framework.

  • Individual Seat — $199

  • Team Table (6 Seats) — $960 (save $234 / $160 per person)

Includes:

  • Full INSPIRE Workshop access

  • Framework, tools, and workbook

  • Immediate application strategies

VIP Advisory Experience:
Execution Plan
(Most Impact)

Turn Insight Into Execution

The workshop creates clarity. This experience ensures it becomes action.

  • Individual Seat VIP Experience — $1,500

  • Team Table VIP Experience (6 Seats) — $2,400

Includes everything in Standard, plus:

  • Private 1:1 or team advisory session with Mr. Donnie

  • Review of your workshop insights and business context

  • Identification of key priorities and obstacles

  • A custom 30/60/90-day execution plan

  • Post-session summary with clear next steps and accountability

Best for: Leaders who want a clear, structured plan—not just ideas

Executive Strategy Experience
(Limited Availability)

From Clarity to Execution to Alignment

Designed for leadership teams ready to not only learn—but implement, refine, and scale what they've learned across their organization.

  • Executive Strategy Experience (Team of 6) — $7,500

Includes everything in VIP Advisory, plus:

  • Half-day strategic advisory session
    (30 days post-workshop)

  • Refined 60/90-day execution roadmap

  • Leadership team alignment on priorities, roles, and next steps

  • Organization-level execution support

Best For: Chick-fil-A Operators, Multi-unit leaders, Director teams, Organizations navigating growth or change

A Sneak Peek at What's Ahead

Get ready for an interactive leadership experience that will transform how you approach every decision.

  • Chick-fil-A Operators, hospitality leaders, and teams ready to turn satisfied customers into raving fans

    • Full-day, high-impact workshop

    • INSPIRE workbook and frameworks

    • Hands-on exercises and real-world application

    • Mastermind-style collaboration

    • Tools you can implement immediately

  • ✓ Master the four pillars and twelve elements of remarkable guest experiences

    ✓ Map your full Guest Journey across six critical stages

    ✓ Apply the framework through simulations and exercises

    ✓ Build a clear 30-day implementation plan

    ✓ Gain peer insight through structured mastermind sessions

Event Sponsors

Chick-fil-A logo with a red chicken foot above the stylized red text 'Chick-fil-A' and 'Gulfport' in red capital letters below.
Text-based infographic titled 'Mississippi Gulf Coast Chamber of Commerce'. It includes four icons labeled 'Connect', 'Inform', 'Advocate', and 'Develop', with the words in blue, orange, red, and black respectively. To the right, there is a list of chamber locations and professional groups, including Biloxi, Gulfport, Long Beach, and Pass Christian chambers of commerce, Gulf Coast leadership, military, coast young professionals, and community groups.

Stop hoping guests come back.

Start creating experiences they can’t forget.